frequentquestions

Eyebrow Shaping and Facial Waxing

Wedding Day Makeup

Mail Order Purchases


What is Brow Couture?
Brow Couture is our signature eyebrow shaping and design service.

Do I need an appointment or can I walk-in?
We do not accept walk-ins or same day appointments, all services are by appointment only.  See below for how to make your appointment.

How do I make an appointment?
We encourage you to book online and see available appointments now!
 
You may also call to schedule your appointment.  Please note that Everyday Esthetics is a small, boutique salon, so there is a very good chance you will receive voice mail.  Please leave your contact information and you will be contacted within 24 hours.  We are closed Sunday and Monday.  Contact and location information  Studio Hours of Operation

Can I book online?
   Yes!  You may book brow services online from 48 hours to 60 days in advance. New Brow Couture clients will be asked for detailed contact information.  You will receive an automated confirmation.  You will then receive an email reminder 24 hours prior to your appointment.

What is your Cancellation Policy?
We request 24 hours notice if you would need to reschedule for any reason.
No-show clients will be required to secure their next appointment with a MasterCard or Visa, and will be charged the full amount at the time of the rescheduled appointment.

What if there's bad weather, how do I know if you're open?
If there is severe weather expected,  reschedule your appointment through our on line booking system.  Mass client rescheduling  can put a strain on staff, so use the on line system to get the fastest results.  If the Studio will be closing, you will be contacted by phone and email, through the contact information we have on file for you.

What are your Studio hours?
Hours may vary due to on-location offering.  We do not accept walk-ins
Winter 2010
Tuesday  12pm-7:30pm
Wednesday  10am-4pm
Thursday  12pm-7:30pm
Friday  10am-3pm (every 3rd Friday) 
Saturday  10am-4pm (unless we have a bride!)

Where are you located?
We are located 5 miles from Sewickley in the Historic District of Ambridge, PA.  Follow this link for complete directions and mapping.  PLEASE look at our detailed driving directions, as mapping/GPS services often miss important turns.  Call one day prior to appointment with questions, as we may not answer the phone if we are with clients.

What methods of hair removal do you do?
I am an expert and artist with tweezers.  Brow services can be all tweeze or a wax/tweeze combination.  Please let us know if you prefer an all tweeze session.

Do I have enough eyebrow hair to shape? I have over tweezed.
If you have had a bad wax experience, or have just been over tweezing, we suggest a minimum of 6-8 weeks of not touching your brows...at all!  It's tough, but it will yield the best results at your first appointment.

What if I am late for an appointment?
If you are more than ten minutes late for a Maintenance Appointment, you will be rescheduled.  If you are more than fifteen minutes late for your Initial Design, you will be reschedule.  We would like you to respect our time and the time of the client that is scheduled after you.

How is your service different from any other eyebrow shaping or wax?
Most salons put wax on and pull it off.  Brow Couture is eyebrow design that is based on your bone structure, facial shape, feature size and natural brow contours.  It is a subtle reshaping of the face, bringing out all the best you have to offer.  The owner is highly trained in Eyebrow Design and this is her signature service.

Do you do permanent makeup or tattoo eyebrows?
No.  We do not do permanent makeup or tattoo on eyebrows.

Do you tint or dye eyebrows?
Tinting or dying eyebrows and lashes is illegal in every state.  We do not offer this service.

How much does it cost?
Your first Brow Couture session is $40 and lasts one hour.  Maintenance Appointments, scheduled within six weeks of your previous appointment, are $26.  Appointments more than six weeks apart will be charged the Initial Design rate.

How can I pay?
Visa, MasterCard, check and cash.

Will you come to me at my home?
Yes!  We have a Celebrity Service if you would like your eyebrows shaped in the privacy of your home.  A non-refundable booking fee is required at the time of reservation.
Celebrity service is currently waitlisted.  Please contact us for more information.

What else should I know?
Here is a link to more general information about us.


Do you still have 2010 dates available?
No. We no longer have dates available for brides in 2010.

What 2011 dates are available?
We are not yet accepting bookings for 2011.  Please check back later in 2010 for available 2011 dates.

Do you have a minimum/maximum for services?
We do accept bride only bookings.  We do not accept parties larger that 3 persons (bride plus 2).

Do you come to me?
We come to you on the wedding day, and you come to our Studio for the trial run.

Where is my trial run?
Your trial run will be at our Studio.  We schedule bridal trials during normal Studio hours.  We will also open the Studio for bridal trial runs on Fridays, if we have no weddings scheduled.  We do not do trials on Saturdays during busy wedding season.  Plan on scheduling your trial run from 2-12 months in advance.  We cannot accomodate walk-ins.  We are closed Sunday (except for weddings) and Monday.

What is the difference between Traditional and Airbrush Foundation?
Everything!  Traditional Foundation is hand applied powder, liquid or cream.  The Airbrush Foundation is misted on through a compressor and wand.  The formula for the Airbrush Foundation is unlike the others, and the application gives a flawless appearance that photographs like a dream.

Do I need to make a deposit?
Yes.  No dates are held without a booking fee.  Your $100 booking fee is non-refundable, and is applied to your final service total.

How do I reserve my date?
Either call or email.  Everyday Esthetics is a one woman operation, so there is a very good chance you will get voice mail!  Please leave your name, contact information and your wedding date in your message.  Calls received before 3pm Tuesday-Saturday will be returned the same business day.  Our office is closed Sunday and Monday (we do accomodate Sunday weddings).  If your date is available and we decide we're a good fit to work together, you will be asked to secure your date with a non-refundable booking fee that is applied to your final bill.  Our Contact information

Who does my makeup and how long will it take?
The owner, a Licensed Esthetician, does all applications herself.  Please note all times needed for each application listed on the makeup services page, as there will be only one Makeup Artist that comes to you on the big day.  Plan on 1 hour 15 minutes for the bride and 45-60 for each additional application.

Can you do my brows too?
Yes!  We offer a discounted Brow Couture service at your trial run.  No tweezing will be done the day of the wedding to prevent redness and irritation on the big day.

How can I pay?
You  may be paid by cash, check, Visa or MasterCard.  Final payment is due at the time of service on wedding day.

Can I book online?
No, wedding bookings must be discussed and confirmed either in email or over the phone.

What else should I know?
Here is a link to more general information about us.


How do I order products?
Visit our Product Catalog Page.  Online purchasing only.

How do I pay for online purchases?
We accept PayPal for all online orders.  Don't have a PayPal account, visit them now to open one www.paypal.com

Where do you ship and what is the shipping cost?
We ship to the Continental United States only.  No matter the order size, UPSP First Class Mail ships for $3.50 (no tracking) and upgraded Priority Mail ships for $5.00 (includes tracking).

What is your Return Policy?
We do not accept returns or exchanges.  Please order carefully and email us with questions prior to ordering.

What else should I know?
Here is a link to general information about us.

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